NH Phone Scam

by Mower on October 7, 2013

in News

 

NEW HAMPSHIRE’S ATTORNEY GENERAL AND THE PUBLIC UTILITIES COMMISSION ARE WARNING UTILITY CUSTOMERS ABOUT A SCAM.

THE PUC’S DIRECTOR OF CONSUMER AFFAIRS AMANDA NOONAN SAYS A NUMBER OF CUSTOMERS HAVE COMPLAINED ABOUT GETTING CALLS FROM PEOPLE PRETENDING TO BE WITH THE CUSTOMER’S UTILITY COMPANY.

THE CALLER SAYS THE CUSTOMER HAS A PAST DUE BALANCE ON HIS OR HER UTILITY ACCOUNT AND THREATENS TO DISCONNECT SERVICE UNTIL THE DELINQUENT AMOUNT IS PAID.

NOONAN SAYS THE CALLS ARE MADE TO SMALL BUSINESS CUSTOMERS LATE IN THE DAY AND THE CUSTOMER IS ONLY GIVEN A FEW HOURS TO MAKE THE PAYMENT.

SHE SAYS THE CALLS ARE NOT COMING FROM NEW HAMPSHIRE UTILITY COMPANIES AND CONSUMERS WHO GET THE CALLS SHOULD NOT MAKE ANY PAYMENT – OR PROVIDE ANY TYPE OF FINANCIAL INFORMATION TO THE CALLER, INCLUDING CREDIT CARD OR BANK ACCOUNT INFORMATION.

NOONAN SAYS UTILITY CUSTOMERS SCHEDULED TO BE DISCONNECTED IN NEW HAMPSHIRE BECAUSE OF NON-PAYMENT ARE SENT A WRITTEN NOTICE AT LEAST 14 DAYS PRIOR TO A PROPOSED DISCONNECT DATE AND THE NOTICE CONTAINS INFORMATION ABOUT HOW SERVICE CAN BE MAINTAINED.

SCAM CALLS CAN BE REPORTED TO THE PUC AT 1-800-852-3793 OR TO THE ATTORNEY GENERAL’S CONSUMER HOTLINE AT 1-888-468-4454.

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